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Outage Saturday evening

Rasmus Bang Grouleff, Bangs United Developer 29 July 2013, 13:36

As some have noticed, Virtual Manager was struck by an interruption on Saturday evening. It started around 10:37 PM GMT, and the site was unavailable until Sunday 12:20 AM GMT, where the error was fixed and availability was restored. The site has been stable since.

The interruption had the following consequences:

  • The energy update that normally runs at 11:00 PM GMT, was run manually at 12:44 AM GMT.
  • Player boosts that are normally reset at 11:00 PM GMT, were reset manually at 08:31 AM GMT.
  • Clubs that hadn't trained their players before 10:37 PM GMT, didn't have the opportunity to train before 11:00 PM GMT.
  • The players didn't get their age updated between 11:00 and 11:20 PM GMT as they usually do. This means players whose birthday was yesterday were shown with an incorrect age.
  • Because of the incorrect birthdays, some players have been traded at unfair prices.

If you have been affected by any of the consequences of the interruption, and you believe you have lost Credits because of this, please write support and describe what you have lost. We'll help you with a fair compensation.

The players have had their age updated properly yesterday evening at 11:00 PM GMT, and everything is back to normal now.